Terms of Service
Last updated 4 October 2026
The service
Kliovio is software for a local business to publish a catalog and take orders. Submitting an application does not open a store. Kliovio reviews the application and opens the store if it is approved.
A customer uses a store's public page to browse and order. The customer does not register for a Kliovio account.
Who may apply
The person who applies must give a working email and accurate contact and location details, and must keep the merchant password private.
Kliovio does not accept an application or a customer order when the phone, address, or network location is in Russia, Belarus and Iran.
Acceptable use
Do not use Kliovio for unlawful goods or content, to attack the service or another store, to send a false application, or to get around checkout limits.
What the merchant is responsible for
The merchant is responsible for the products, descriptions, images, prices, availability, delivery or pickup, and for following the law that applies to that business, including consumer and tax rules.
Kliovio hosts and displays the catalog the merchant provides. Kliovio is not the seller of the goods and does not fulfill the order.
Orders and payments
The store can offer online card payment, card payment on delivery or pickup, and cash, but only the methods that store has turned on.
Online card payment is sent to LiqPay or plata by mono, whichever provider that merchant configured. Kliovio does not store the card number. Cash and card-on-delivery are arranged between the customer and the merchant.
Prices and fees shown at checkout come from the store's catalog and delivery zones, not from an amount typed in the browser.
Availability and changes
Kliovio may change, pause, or stop parts of the service. These terms do not promise a particular uptime.
Refusal and closure
Kliovio may refuse an application, close a store, or block a checkout when the country rule above applies, when use breaks these terms, or when that is needed to protect merchants, customers, or the service.
Fees
The first month after a store is launched is free. After that, Kliovio invoices the monthly price that applied when that store's subscription started. The price for a new store is the price published on this website.
Payment details are sent separately. Kliovio does not charge a card automatically.
Intellectual property
Kliovio owns the software, the Kliovio name, and the Kliovio logo. The merchant owns the text and images they upload and allows Kliovio to host and show them in order to run the store.
Liability
To the extent the law allows, Kliovio is not liable for a merchant's products, prices, descriptions, or fulfillment, for a payment provider being unavailable, or for indirect loss.
These terms do not remove a right that the law does not allow a contract to remove. They do not name a court or a money cap.
Changes to these terms
Kliovio updates this page when the rules change. The date above is the latest update. Continuing to use the service after that date means the updated terms apply.
Contact
Questions about these terms go to this address.